After you have placed an order there is a short time frame in which you can update the order quantity, billing address, delivery address and payment method, providing the order has not yet been despatched. To do this, you need to contact our customer services team with your order number and required amendment/s as soon as possible after the order has been placed. 

Please note that we may occasionally recommend that the initial order is cancelled and refunded so that a new order with the required amendment/s can be made. 

You can contact our customer services team with an amendment to your order by:

• calling 01626 897123 (8am–6pm, Monday–Friday excl. bank holidays)
• clicking here to submit a support request via email
• starting a live chat by clicking the button in the lower right corner of your screen